FRSB publishes first adjudication on fundraising complaint Howard Lake | 25 January 2008 | News AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis Tagged with: Fundraising Standards Board Law / policy The Fundraising Standards Board has published its first full adjudication on a complaint about fundraising. The complaint against direct mail by Cancer Research UK was not upheld.The FRSB had handled the complaint after a member of the public had complained first to the charity. The complaint focused on the frequency of mailings, particularly unaddressed mailings, and their enclosures. The FRSB Board considered that there was not sufficient evidence to support the complaint about the number of mailings received.“This first complaint that has gone to stage three of our process has shown our system works well and is robust,” said Jon Scourse, Chief Executive of the FRSB. “We’ve also been handling some complaints which have been resolved at the second stage but the majority of complaints will be settled directly by the charity concerned”.He added that the Board would be able to report further on its work in the Spring when it published its annual report. The Board, which administers the scheme for the self-regulation of fundraising in the UK, was launched to the public in February 2007.www.frsb.org.uk 51 total views, 1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving.