Long before COVID-19, member-centric digital experiences were important in every successful credit union’s long-term growth strategy to some degree. According to the January 2020 Digital Banking Report, 80% of organizations said that improving digital experiences was a top strategic focus. Even though digital as a priority has not changed, organizations across the board have been slow to implement. Only 34% of surveyed institutions have created a fully digital end-to-end account opening process, 31% have implemented mobile small-business banking and less than 25% have implemented fully digital onboarding and consumer lending.Creating better digital experiences for members is essential as people try to plan for the future and navigate changes to how they do their banking. The reality is, there will be no returning to the status quo when this pandemic is over. Institutions of all sizes need to create excellent digital experiences, and they need to do it fast—or risk losing out on major growth opportunities.Five Priorities for Quickly Creating Strong Digital Member ExperiencesMember-Centric Design. Creating digital experiences that address the biggest and most impactful member needs and pain points first, not just doing what is easiest or most profitable in the short term, is more essential now than ever. In a survey conducted in mid-April by JD Power, nearly 40% of respondents reported being unable to make a payment as a result of the pandemic—whether an auto loan, credit card, student loan or mortgage. When reaching out for help, members reported dealing with long wait times and lagging websites. Implementing digital capabilities that address these needs with smoother, quicker methods of communication and problem-solving will drive greater satisfaction and long-term loyalty, potentially capturing “switchers” from less digitally-proactive organizations. continue reading » ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr
Nevertheless, Ardhianto asked the public to remain vigilant as Lombok was a quake-prone area. (aly)Topics : West Nusa Tenggara was hit by a series of major earthquakes between July and August 2018, resulting in hundreds of deaths and tens of thousands of damaged buildings. The province is still recovering from the aftermath of the quake.North Batukliang Police chief First Insp. Komang Ronaka confirmed that the incident in the video did indeed take place. “The event took place in Bagek Nunggal village,” Komang said on Wednesday as quoted by kompas.com.Mataram Geophysics Station head Ardhianto Septiadhi, however, denied that the incident signaled a possible earthquake“It was not accompanied by other precursors of earthquakes such as barking dogs, fish jumping in ponds and snakes coming out,” he said.He said the sudden appearance of the worms was related to sudden changes in weather and climate. A viral video depicting thousands of earthworms suddenly emerging from the ground in Central Lombok, West Nusa Tenggara, is not a sign of an imminent earthquake, a Meteorology, Climatology and Geophysics Agency (BMKG) official has said.The video, first posted on Facebook by a resident of North Batukliang district, has sparked worries that the earthworms are an early indicator of an earthquake.
As a result, Clowney will be absent when the team starts its offseason program Monday at NRG Stadium.Per the NFL collective bargaining agreement, he is not required to attend any offseason activities.The Texans placed the non-exclusive franchise designation worth $15.967 million on Clowney last month with the intention of eventually working out a long-term deal. He became an unrestricted free agent when the new league year began, but has been vocal about wanting to stay in Houston. Jadeveon Clowney is still waiting on his new contract.According to the Houston Chronicle, which cited unidentified league sources, the star linebacker and the Texans aren’t close to negotiating a new deal and aren’t expected to have one done any time soon. However, the Texans should be prepared to pay. The Bears signed linebacker Khalil Mack to a six-year deal worth $141 million and the Rams locked up their NFL Defensive Player of the Year by inking defensive tackle Aaron Donald to a six-year deal worth $135 million.Most recently, the Cowboys signed defensive end DeMarcus Lawrence to a five-year, $105 million contract that includes $65 million guaranteed, a $25 million signing bonus and an average salary of $21 million per year.Clowney, 26, has spent his entire career with the Texans after being selected out of South Carolina with the No. 1 overall pick of the 2014 draft. The All-Pro defender has logged 29 sacks and five forced fumbles en route to three consecutive Pro Bowl selections during his career.