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Music Fest: Getting Down at the South Hill Snowdown

first_imgSouth Hill Banks playing at the South Hill Snowdown at the Broadberry – photo by Shannon McGowanMaybe it was the bear and raccoon jamming on banjos in the ad that got you to the South Hill Snowdown. Or maybe you’re an avid folk/bluegrass lover, and the headliner Railroad Earth grabbed your attention. Or maybe you live for a merry and bright Christmas party and wanted an excuse to wear some funky festive outfits.James Justin and Co playing at the South Hill Snowdown at the Broadberry – photo by Shannon McGowanThe South Hill Snowdown is a music event held in Richmond, Va., around the winter holidays. The first annual Snowdown was held last month. It came about when Lucas Fritz, co-owner of the Broadberry in Richmond, started kicking around ideas with the guys in South Hill Banks.  “We had met earlier in the year to start brainstorming some ideas for a fun winter themed event they could be the host band for. After a number of bands and concepts, we ended on the South Hill Snowdown – an indoor/outdoor winter wonderland experience,” says Fritz.Ticket-holders entered the Broadberry and could already hear the sweet sounds of classic folk music playing behind the main doors. Once inside, they stood presence of the most decked out halls you’ve ever seen.Lights were strung in every direction, the menu screen displaying animated snowfall, garland and sparkles galore, and the craziest decoration of all: multiple fully-decorated Christmas trees hanging from the ceiling.We asked Fritz how they got the trees got up there. “Magic!” he replied. “Just kidding: a little sweat, a ladder, some para-cord, and lots of balance.”Muther Goose playing at the South Hill Snowdown at the Broadberry – photo by Shannon McGowan“I’ve been to many shows at the Broadberry and have enjoyed them all. But these decorations truly made me like the venue more than I already did,” says Silas Frayser, a local RVA singer and songwriter with a deep love for folk / blue grass music. “You could tell that hard work went into it all.”Muther Goose playing at the South Hill Snowdown at the Broadberry – photo by Shannon McGowanThe main stage stood in the front of the room with the illuminated Broadberry sign shining above the bands. If concertgoers needed some fresh winter air, a set up was placed outside where bands played acoustic face-to-face with the crowd, under the cozy glow of more festive lights and decorations.“What made this event so special were all the bands chosen,” continues Frayser. I have always loved Railroad Earth but found each of the acts to be impressively creative and fun. Props to whomever picked the bands.”Railroad Earth playing at the South Hill Snowdown at the Broadberry – photo by Shannon McGowan“Having the room packed when Railroad Earth took the stage was really exciting,” says Fritz. “The view from the back, where I was, with the trees and lights and the band on stage was pretty special for me.Hackensaw Boys playing at the South Hill Snowdown at the Broadberry – photo by Shannon McGowanEach band offered something unique to the folk/bluegrass sound of the night, ranging from soft songs that would be perfect to listen to next to the river, to songs that you can’t help but get up, dance and yell, “Yeeeeeeew!”The music started around 3pm and kept strong until 1am. As the night grew, so did the crowd, along with their festive holiday spirit. Everyone certainly lived up to the standards the fabulous decorations had set. It looked like every character from every Christmas movie decided to have their family reunion at the South Hill Snow Down. But instead of singing Christmas carols, they are stompin’ and hollerin’ right along with the folk music.Everyone involved, including Fritz, deemed the event a huge success and are looking forward to next year’s South Hill Snowdown. The only scoop for next year’s plans we could get out of Fritz was, “I could tell you, but then I’d have to kill you…” You can find more shows at the Broadberry and updates on more pictures from the South Hill Snowdown on their website and facebook page.Colin & Caroline playing at the South Hill Snowdown – photo by Shannon McGowanlast_img read more

What else could possibly go wrong if your phones go down?

first_imgMost problems are not apparent until they happen and cause chaos. Phone systems are not immune to failure, and when they do, an emergency may quickly ensue. Some credit unions are still relying on old, outdated phone systems. If they fail to have a  redundancy option for the phone system in their Business Continuity Plan, it is a recipe for disaster. When any system fails, the workflow is impacted, especially when your system for communication fails. Here are some impacts a phone system failure could have on your credit union in the event of an outage:Member Faith – After members fail to make contact with you, their faith in your ability to handle their most important assets is impacted. Members want their credit union to be stable and secure and will lose faith if your means of communication fails.Transactions Delayed – When loans and mortgages are being processed it’s a very collaborative, back and forth process. If members are right on the verge of getting approval and your phone system fails, finalizing their deal can be detrimental. You can only imagine how they would rate their experience working with your credit union. IT Costs – When your IT team has to neglect other projects to service the phone system failure, or you must outsource the service, you may be faced with large costs to get back up and running. Employee Productivity  – Your MSRs or help desk rep’s means of communication has failed, which ultimately stops their workflow. Equipment Replacement – If your phone system fails and IT is unable to recover, you may have to pay an up-front costly expense to replace the necessary equipment, or make a quick decision without the proper research. This could aggravate your board members, and budget for this could be difficult to come by.Helpdesk – When members suspect fraud or don’t recognize a debit or credit that is showing up on their history they want immediate reassurance or help from their credit union. If members can’t get through to your helpdesk in their time of need, their frustration and panic will only increase.Reputation – Members will quickly correlate your failed phone systems to failure of your credit union. Even if the outage is obviously not your fault, the lack of a seamless backup solution presents a poor image.  Members are your biggest advocates and are the lifeline to potential new business.  By implementing a solution that provides business continuity, you ensure your reputation among members and their communities will be maintained. Just as you have backup and recovery plans in place for your data network in your Business Continuity Plans, so should you consider your voice network in Disaster Recovery Planning. A SIP Trunking solution is low cost and allows you to have a separate Voice over IP Solution that can be used in the case of a carrier outage. Or, a complete transition to SIP Trunking can move your CU off expensive PSTN calling plans, using them only in the case of failover. There are plenty of scenarios and things that can go wrong if your phone system goes down and AltiGen Communications has the advice and solutions you need to ensure that never happens. Learn more about how AltiGen works with thousands of banks and credit unions to provide advanced Unified Communications solutions HERE. 30SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Mike Plumer Mike Plumer is the Vice President of Sales for AltiGen Communications.  Mike has been with AltiGen since 1996, and has worked with thousands of companies migrating to Voice over IP.  … Web: www.altigen.com Detailslast_img read more